RECENT POSTS

P5-rt-extension-mandatoryontransition

May 26, 2018

Extension to require core and ticket custom fields on status changes

RTExtensionMandatoryOnTransition

This RT extension enforces that certain fields have values before tickets are explicitly moved to or from specified statuses. If you list custom fields which must have a value before a ticket is resolved, those custom fields will automatically show up on the “Resolve” page. The reply/comment won’t be allowed until a value is provided.

WWW http//search.cpan.org/dist/RT-Extension-MandatoryOnTransition/