p5-RT50-RT-Extension-MandatoryOnTransition

Extension to require core and ticket custom fields on status changes

RT::Extension::MandatoryOnTransition This RT extension enforces that certain fields have values before tickets are explicitly moved to or from specified statuses. If you list custom fields which must have a value before a ticket is resolved, those custom fields will automatically show up on the "Resolve" page. The reply/comment won't be allowed until a value is provided.