py311-ticketutil

Python ticketing utility supporting JIRA, RT, Redmine, Bugzilla, and ServiceNow

ticketutil is a Python module that allows you to easily interact with various ticketing tools using their REST APIs. Currently, the supported tools are JIRA, RT, Redmine, Bugzilla, and ServiceNow. All tools support HTTP Basic authentication, while JIRA and RT also support Kerberos authentication. Additionally, Bugzilla supports API key authentication and Jira supports Personal Access Token authentication. This module allows you to create tickets, add comments, edit ticket fields, and change the status of tickets in each tool. Additional lower-level tool-specific functions are supported - adding and removing watchers in JIRA, adding attachments in JIRA, etc.